Norwyn pricing

Pricing built aroundyour operation.

Start with the call coverage you need today, then expand as your workflows, locations, and oversight grow.

Choose the scope that fits today.

Three plans keep the decision simple while leaving room for your operation to grow.

Practice

For independent practices starting with one clearly defined call journey.

$99
USDper month

Monthly platform fee

  • One AI call workflow
  • One phone number
  • Appointment requests and routine enquiries
  • Approved knowledge base
  • Call summaries and recorded outcomes
  • Defined human handoff
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Network

For multi-location organizations coordinating numbers, routing, reporting, and governance.

$499
USDper month

Monthly platform fee

  • Everything in Clinic
  • Multiple locations and phone numbers
  • Department and location routing
  • Advanced reporting and audit exports
  • Custom access and retention planning
  • Integration and rollout planning
Request a demo

Prices are monthly platform fees in USD. Telephony, call usage, applicable taxes, and any one-time implementation work are quoted separately before activation.

Every plan starts with the same essentials.

Natural Spanish, 24/7

A consistent reception experience for callers in Mexico.

Approved knowledge

Responses grounded in the services, hours, and rules you provide.

Recorded outcomes

Intent, result, and follow-up information available for review.

Security and handoffs

Core controls and clear escalation boundaries across every tier.

Price follows operational scope, not patient value.

Plans expand around the work Norwyn must coordinate and the level of control your team needs.

Call journeys

The number and complexity of approved actions the agent must handle.

Locations and numbers

How calls route across practices, departments, schedules, and teams.

Oversight

The reporting, roles, retention, and audit detail your operation requires.

Questions before choosing a plan.

We confirm the operational and commercial details before your team commits to activation.

Are call minutes included in the monthly price?

The listed prices are monthly platform fees. Telephony and call usage are scoped against your expected monthly volume and quoted before activation.

Is implementation included?

We confirm implementation requirements after mapping a representative call flow. Any one-time implementation work is shown clearly before configuration begins.

Can we begin with one clinic or call type?

Yes. Norwyn is designed to begin with one number or high-value call journey, then expand as your team validates the operating model.

Do all plans use the same security foundation?

Every tier uses Norwyn's core access, data-minimization, and handoff principles. Exact hosting, retention, and contractual commitments are confirmed before production use.

Which plan is appropriate for a hospital?

Network is the starting tier for multi-location and department-level requirements. Complex integrations or governance needs may require a tailored proposal.